For apartment owners
Before entrusting an apartment it is worth learning the fixed conditions and those set individually. We explain commission, settlements, owner stays and termination of cooperation.
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What to know
Scope and next steps
Grand runs the sales of stays and the management of the apartment; responsibilities and settlements are recorded in the contract.
We discuss the scope of services and the method of cost settlement before signing the contract. The contract specifies the commission rate and its basis of calculation, as well as settlement of apartment preparation, photography, furnishing, cleaning and sales through portals. Before the start we agree authorisations for repairs, purchase approvals and the division of additional expenses.
Revenue from reservations is the starting point, not automatically the amount due to the owner. In accordance with the contract, the operator’s fee and service costs are settled from it; taxes and costs paid directly by the owner are separate. Each month you receive a reservation statement, and the transfer is made no later than the 10th day of the following month.
You have online access to the reservation and price calendar, so you can check occupied dates and plan your own stay in accordance with the agreed rules. Grand prepares the offer, manages prices and reservations, organises cleaning and linen changes, inspects the property and coordinates repairs. Before starting cooperation we agree the scope of repairs, the method of approving expenses and responsibility for damages. We distinguish between normal wear and tear and damage caused by guests.
The agreement is concluded for an indefinite period, and either party may terminate it without giving a reason. A one-month notice period applies, effective at the end of the calendar month; the agreement does not provide for contractual penalties or a termination fee, but settlements of outstanding amounts remain. Reservations accepted before termination are fulfilled even if their dates fall after the end of the notice period.
The agreement is concluded for an indefinite period; the one-month notice period is effective at the end of the calendar month. We do not charge penalties or termination fees, but we settle outstanding amounts and fulfill reservations accepted before termination — including when their dates fall later. Detailed rules result from the agreed contract.
Worth clarifying
No. From the revenue the operator's fee and service costs are settled in accordance with the agreement; taxes and costs paid directly by the owner are accounted for separately.
No. Previously confirmed reservations are also honored after the end of the notice period.
Next step
You don't need to read everything or prepare a detailed brief. Describe your initial starting point, and we'll arrange the right conversation.
Let's talk about the terms for your apartment before you make a decision.
Subject: Apartment owner. The inquiry is directed to: hello@grandrent.pl.
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