Apartment owner services
You entrust Grand with the daily care of the apartment, but you still know what is happening with the property. You have a designated manager, online access to bookings and rates, and a monthly statement of accounts.
Prefer a quick call? +48 792 223 820 · hello@grandrent.pl
Apartment in the Brabank development managed by GrandWhat to know
Scope and next steps
Grand coordinates the rental management of your apartment: guest contact, preparing the unit, service requests and settlements. Service for the whole building and common areas is also part of our offerings, but has a separately agreed scope; the owner of a single apartment pays for the services agreed.
You have a designated contact person for rental matters. They coordinate guest communications, preparing the unit, cleaning, linen changes, inspections and service requests that require further action. This means you don't have to find separate people for bookings, maintenance and accounting.
You receive online access to the apartment calendar, bookings and rates. You can check occupied dates and plan your own stays according to the rules agreed in cooperation. Information about the unit is available without having to wait for a separate report every time something changes.
Grand receives reports from guests, checks the technical condition and arranges repairs within the agreed scope. Before starting cooperation we define authorizations, the method for approving purchases and repairs, and the cost split; we distinguish normal wear and tear from guest-caused damage. We do not incur unapproved additional expenses as part of automatic service.
You receive an electronic statement of bookings for the previous month, and payment is made no later than the 10th day of the following month. The statement shows the basis for settlement and deductions arising from the agreement — the commission and agreed costs — to distinguish booking turnover from the amount payable to the owner.
Worth clarifying
The scope of authorizations, the method of approving expenses and the cost split are set out in the agreement before starting cooperation. Specific rules therefore depend on the agreed scope of service for your apartment.
Online you check the booking calendar and rates, and each month you receive an electronic statement of bookings for the previous period. Payment for that period is made no later than the 10th day of the following month, in accordance with the agreement.
Next step
You don't need to read everything or prepare a detailed brief. Describe your initial starting point, and we'll arrange the right conversation.
Let's discuss the scope of service, cost control and reporting rules for your apartment.
This service has its own inquiry subject line, but a shared contact address.
Subject: Owner services. The inquiry is directed to: hello@grandrent.pl.
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